DATA STRATEGY
It’s only hard if we don’t help
Your business exists because of your Customers
Shouldn’t your applications serve the same end?
Regardless if your customer is a Patient, a Subscriber to a service, or a Company, you need:
Sales & Marketing
- An accurate profile of your customer
- A customer in the CRM linked to their transaction history in one place
- Duplicate records combined automatically
- A Loyalty program based on predictive analysis by customer.
Finance & HR
- How much does a customer really cost?
- True metrics on products and services across your locations.
- Predictions on when you need more staff (not hunches, data driven)
Client Success
- Full customer history on demand in a simple dashboard
(CRM, EHR\ERP\Core system, Payments)
- Upsell opportunities based on past transactions
Data Strategy is difficult to 'sell'
So we start small and help you navigate the changes…
- Step 1: Full understanding of your data landscape with our Data Assessment
- The Action Plan establishes buy-in and trust with measurable departmental ‘Wins’.
- Step 2: Implement incremental change allowing staff and processes to grow and adjust into maturity rather than a revolutionary approach creating chaos that can’t be managed.
- Step 3: Once you have TRUST and BUY IN, the Strategy will sell itself.